YOU HAVE QUESTIONS.HERE ARE STRAIGHT ANSWERS.

We run lead management for service contractors. Every call, form, and message that comes in gets answered, tracked, and followed up until it turns into a booked job or a clear no. We build the system, we connect it to your phone and your forms, and then we keep it running. You keep doing the work you are good at.

Software hands you an empty box and a login. We have watched plenty of contractors pay monthly for a platform nobody ever set up. Kaeru is a managed service delivered through technology. We configure it, write the follow-up, wire it into the way your business already runs, and monitor it. You are buying an outcome, not a subscription you have to learn.

If people call you, fill out a form, or message you and then wait for a quote, it works. Plumbing, HVAC, electrical, landscaping, hardscape, pools and ponds, roofing, remodeling, pest, cleaning. The trade changes the language in the follow-up. It does not change the problem, which is that leads go cold while you are on a job site.

The Lead Management System is the full operation: missed-call text back, one place every lead lands, automated follow-up, reminders, reviews, and reporting. It is built around how your business runs, so it starts with a conversation. The Website Associate is a done-for-you website on a monthly plan. You pick a plan, we build and maintain the site, and there is no sales call.

Ask what is actually costing you jobs. If leads are reaching you and dying in a voicemail box or an unanswered text, you need the Lead Management System. If nothing is reaching you because your site is old, slow, or invisible, start with the Website Associate. Plenty of contractors end up with both. If you are not sure, tell us how leads reach you today and we will say which one fits, or tell you neither does.

For the Website Associate, no. Plans are listed, you pick one, you start. The Lead Management System is configured around your phones, your team, and your service area, so we talk first. It is a short call, not a pitch cycle.

One kickoff conversation where we map how leads reach you now, then we build. Most Lead Management setups are live in two to three weeks. The heavy lifting is ours: tracking numbers, forms, pipelines, follow-up sequences, templates. What we need from you is roughly an hour total, spread across a couple of short reviews so the voice sounds like your company and not like a robot.

We do the building, the writing, the wiring, and the maintenance. Your leads, your customer list, your phone number, your domain, and your content stay yours. You can export your data whenever you want. We are running the system on your behalf, not holding it hostage.

You get a real person who knows your account, not a ticket queue. We check the system, watch for leads that stall, and adjust the follow-up as your season and your crew size change. When something breaks, you send one message and we handle it. Requests get answered within one business day.

Yes. Monthly plans are month to month, and you can move up or down as your business changes. There is no long-term contract and no exit penalty. Give us notice before your renewal date and we will help you export everything cleanly.

Usually, yes. We connect to the website and forms you already have, keep the phone number your customers know, and pull in the calendar and estimating tools you are already living in. If something will not connect cleanly, we tell you before you buy instead of after.